Effective August 30, 2026

Terms of Use

1. Who these terms apply to

These Terms of Use (“Terms”) govern your access to and use of Xenos Fit, including the web application at xenos.fit, the AI personal trainer Casey, voice call features, and any related services (collectively, the “Service”). The Service is operated by Xenos Solutions (“we,” “us,” or “our”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Age requirement. The Service is intended for users who are 18 years of age or older. By using the Service, you represent that you are at least 18. We do not knowingly collect information from anyone under 18. If we become aware that a user is under 18, we will terminate the account and delete associated data promptly.

2. Nature of the Service

Xenos Fit provides AI-assisted personal training and wellness support. The Service is designed to help you plan workouts, log training sessions, and receive coaching feedback from an AI system.

The Service is not a substitute for professional advice. Casey, the AI personal trainer, is not a licensed personal trainer, physical therapist, dietitian, or medical professional. Nothing the Service provides constitutes medical advice, diagnosis, treatment, or rehabilitation guidance. Before beginning any exercise program, especially if you have a medical condition, injury, or physical limitation, consult a qualified healthcare provider.

The Service is for personal fitness and wellness use only. Using the Service for any other purpose, including resale, scraping, research without authorization, or any commercial purpose not expressly permitted, may constitute abuse and grounds for termination of your account.

3. Assumption of risk

Physical exercise carries inherent risk of injury, including serious injury or death. By using the Service, you acknowledge and accept that:

• —You are voluntarily participating in exercise activities.
• —The Service provides suggestions and coaching feedback, but you are responsible for how you perform any exercise.
• —You should modify or discontinue any exercise that causes pain, discomfort, or concern.
• —Xenos Solutions is not responsible for injuries, health events, or other harm that occur as a result of following or attempting to follow any workout plan, exercise suggestion, or coaching feedback provided by the Service.

The Service is provided “as is” and “as available.” We make no warranties, express or implied, regarding fitness for a particular purpose, accuracy of information, or that the Service will meet your training goals or produce any particular result.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised.

You may provide a pseudonym, alias email address, or approximate year of birth when creating your account. We actively encourage this. However, you remain responsible for any content you submit and for your conduct on the Service.

You agree not to:

• —Create an account if you have previously been terminated from the Service.
• —Use the Service in any way that violates applicable law.
• —Direct harassment, sexual comments, or sustained abusive or hostile language at Casey or any other aspect of the Service.
• —Use Casey for purposes unrelated to personal fitness, training, or wellness after being asked to redirect.
• —Attempt to gain unauthorized access to any part of the Service or its infrastructure.
• —Interfere with or disrupt the Service or servers or networks connected to it.
• —Use automated tools to access or scrape the Service without authorization.

5. Subscription and fees

The Service is offered on a subscription basis. If you are a paid subscriber:

• —You will be notified of the applicable fee before you are charged.
• —Fees are charged on a recurring basis (monthly or annual, depending on the plan you select).
• —Fee changes. We may change the subscription fee at any time. If we do, we will notify you before the change takes effect. To continue using the Service after a fee change, you must affirmatively opt in to the new amount. If you do not opt in, your access will continue through the end of your current billing cycle and will not renew.
• —Payments are processed by our third-party payment processor. We do not store your payment card information.
• —Fees are generally non-refundable except where required by law or as we expressly state otherwise.
• —Referral program. We may offer limited rewards, such as a discount or credit toward a future billing cycle, for referring new users to the Service. Referral rewards are offered at our discretion and may be changed, limited, or discontinued at any time, including for referrals already in progress.

6. Termination

By you. You may stop using the Service at any time. To delete your account and request deletion of your data, use the contact form. See our Privacy Policy for how we handle data upon deletion.

By us. We may suspend or terminate your access to the Service at any time, with or without notice, and without owing you any compensation or explanation. Reasons may include, without limitation: violation of these Terms, conduct we determine to be abusive or harmful, misuse of the referral program, or a decision to discontinue the Service entirely.

Data upon termination. If you request deletion of your account, we will delete your personal data within 7 days of receiving and verifying your request. If we terminate your account, your data will be retained for up to 30 days for purposes of abuse investigation and dispute resolution, after which it will be deleted. In either case, we may retain and disclose data as required by law or to cooperate with law enforcement.

7. Intellectual property

The Service, including its design, software, prompts, and content we create, is owned by Xenos Solutions and protected by applicable intellectual property laws. These Terms do not grant you any rights in our intellectual property.

You retain ownership of content you submit to the Service, such as workout logs and personal notes. By submitting content, you grant us a limited license to process and store it for the purpose of providing the Service to you.

8. Limitation of liability

To the fullest extent permitted by applicable law, Xenos Solutions and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total liability to you for any claim arising from these Terms or your use of the Service will not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations of liability. Those limitations may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Xenos Solutions and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

10. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service will be resolved in the state or federal courts located in Virginia, and you consent to the jurisdiction of those courts.

11. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email before the changes take effect. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

12. Contact

For questions about these Terms, or to submit a data deletion request or other inquiry, use our contact form.